The badge is not activated.
By default, when you successfully create a badge, it is not active. Please click on the toggle button to activate it.
Loading time
Our server is placed in US, therefore, there might be a delay in loading time for users who are far from US.
Conflict with your theme
Smart Badge might not be compatible with all themes with the default settings. Please contact with us for help.
Others
If you have checked all the above causes and tried all solutions, but Smart Badge is still not showing up on your store; you can reach out to our support team at [email protected]. We will answer your ticket as soon as possible.